The surgery is open Monday, Wednesday, Thursday and Friday between 7.30 am and 6 pm with the exception of Thursday when it is closed at 3pm. On Tuesdays and alternate Thursdays we open at 7.15 a.m.
We can offer appointments with our doctors at the following times –
|Monday||8.30 – 11.00||15.10 – 17.30|
|Tuesday||8.30 – 12.00||15.10 – 17.30|
|Wednesday||8.30 – 11.00||15.30 – 18.00|
|Thursday||7.30 – 11.30||Closed|
|Friday||8.30 – 10.30||15.10 – 17.30|
We operate an appointment system that offers appointments that can be booked up to 6 weeks in advance, we also keep a number of appointments available that can only be booked on the day these are released at 8.30 a.m. Same day appointments are intended for patients who feel that their problem is urgent and who cannot wait for a routine appointment.
Appointments are given at 10 minute intervals. As consulting days/times vary for individual doctors please check the availability of your preferred doctor with reception when making your appointment. Nurse appointment times may vary depending on what your appointment is for. You can also make pre bookable evening and weekend appointments with a practice nurse at Fairlawns. Please ask at reception for more details.
Making An Appointment
To make a routine appointment, please telephone or call in during opening hours, for a same day (urgent)appointment please call at 8.30 a.m.
You may like to read the PDF ‘Common Childhood Conditions‘ with help sheets on different conditions that you may need advice on, before you ring for a Doctor’s appointment or take your child to A&E at the Children’s Hospital.
Booking Appointments Online
Online via https://systmonline.tpp-uk.com, or via the NHS choices website https://www.nhs.uk.
Please note that you will need to register to use this service and will be asked for evidence of your identity. You will then receive a password and user number that will enable you to book and cancel your appointments. Please contact the surgery to register.
Make the most of your appointment
Doctors spend an average of eight-10 minutes with each patient. Once you’ve got an appointment, plan ahead to make sure that you cover everything you want to discuss.
Before you see the doctor, write a list of problems, starting with the most important. List your symptoms so that you don’t forget them. Write down when they started and what makes them better or worse during a 24-hour period. If you have a complicated problem, ask for a longer appointment when you book.
Please Record that you have arrived
It is important that you use our self check in screen located in the porch to record that you have arrived. If a patient arrives after you but is called to see the doctor before you it is probably because they are seeing a different doctor. If you feel that you have been waiting too long, please speak to the receptionist to make sure that you have not been overlooked.
Delays Due To Emergencies
Unforeseen emergencies may occasionally delay the doctor, please be understanding as such an emergency could one day involve you or your family. We will do our best to provide up to date information if the surgery is running late for any reason.
Keeping Your Appointment
Please try to keep your appointment. If you can’t please tell the receptionist in good time to enable the appointment to be given to another patient. See also our service to you.
Finally, please remember that one 10 minute appointment is for one person only.