Should you need a doctor outside surgery hours there are several options. For severe emergencies, e.g. unconscious, chest pain, severe shortness of breath, call 999 for an ambulance. If you think you just need advice dial 111. You could also attend Sheffield’s Walk-in Centre which is open every day from 8 a.m. until 10 p.m. at Broad Lane, S1 4BT for advice and treatment, including emergency contraception. No appointment necessary call 0114 241 2700. The Minor Injuries Unit is based at the Royal Hallamshire Hospital and will deal with broken bones, cuts and bruises 0114 271 2071.
The practice is part of the Sheffield GP Collaborative. If you call the surgery out of hours you will hear a message telling you to redial either 111 or the GP collaborative as follows –
If you are calling before 8.am or after 6.30 pm Monday to Friday please redial 111. If you are calling between 8.830am or after 6.30 pm Monday to friday or between 1pm-6.30 pm on a Thursday please redial 0114 3051411
Please remember that the out of hours service should not be used for routine matters that would wait until the following surgery or to request repeat prescriptions.
111 is a free 24 hour, 7 day a week call handling service designed to deal with non emergency calls, and if you have an urgent medical problem when we are closed you can ring this number.
Calls to 111 will be taken by non-clinical call handlers who will be fully trained in the use of clinically developed pathways, which will take you through a series of questions leading to an advised solution to the problem you are ringing about.
This is known as the “route of disposition” and can include options such as
- see a dentist,
- speak to an out of hours GP,
- see an out of hours GP or
- attend A&E.
So if you ring our Surgery number when we are closed, you will hear a message asking you to hang up and call 111 or the GP collaborative depending on when you call; calls to 111 are free from both landlines and mobile numbers.